Help
Good questions, straight answers.
Buying & pricing
What does “wholesale” mean at Soar Rugs?
Most rugs pass through importers, distributors and retailers before they reach a showroom floor, and each adds a markup. We sell direct from our warehouse gallery, so you pay closer to what a designer would — without the boutique mark-up.
Why don't most rugs show a price?
Every piece in our gallery is one of a kind, so pricing is quoted per rug. Send us the rug number (it's on every rug page) by text, phone or the inquiry form and we'll reply with today's price and availability.
What sizes do you carry?
The gallery covers five sizes: 5′×7′, 6′×9′, 8′×10′, 9′×12′ and 10′×14′, with new pieces arriving as the collection turns over. Use the filters on the collection page to browse by size or colour.
Do you work with designers and the trade?
Yes. Choose “Trade / designer inquiry” on the contact form and tell us about your project.
Can I save rugs and ask about several at once?
Tap the heart on any rug to add it to your shortlist. From there you can send us every rug number in one message.
Visiting the showroom
Where are you?
3855 S 500 W, Unit N, South Salt Lake, UT 84115. Get directions.
Can I see a specific rug in person?
Absolutely — that's the best way to shop a handwoven rug. Call or text ahead with the rug numbers you'd like to see so we can have them ready.
Shipping & delivery
Do you deliver?
Rugs can be picked up from our South Salt Lake showroom. For delivery, contact us with your address and the rug you're interested in, and we'll let you know the options and cost for your area.
Returns & exchanges
What is your return and exchange policy?
Because every rug is a single, one-of-a-kind piece, please ask us about return and exchange terms for your rug before you purchase. We're happy to answer questions — and seeing a rug in person first is always encouraged.
Care
How do I look after a handwoven rug?
Vacuum on suction only, rotate every six months and professionally clean every 12–18 months. Read the full care guide.